I need help with my Funding U loan (I am a current borrower)

Scratch Loan Servicing: Contact us

We're available during the hours of 9AM - 8PM Monday through Thursday and 9AM - 5PM Friday ET

Call us

+1 (844) 727-2684.

Chat with us

Log in to your account at scratch.fi and use the chat bubble on the bottom right of the page!

Mailing address

To send us a letter (not a check), please write to us at: P.O. BOX 411285, San Francisco, CA 94141-1285

Payment address

To mail a check via USPS:

  • Scratch Services, LLC
  • PO Box 398654
  • San Francisco, CA 94139-8654
If you need to send us a check overnight or are using any carrier other than USPS, please send it to:

  • Lockbox Services Box #138654
  • Scratch Services, LLC
  • 3440 Walnut Avenue, Bldg A, Window H
  • Fremont, CA 94538

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