Scratch Loan Servicing: Contact us
We're available during the hours of 9AM - 8PM Monday through Thursday and 9AM - 5PM Friday ET
Call us
+1 (844) 727-2684.
Chat with us
Log in to your account at
scratch.fi and use the chat bubble on the bottom right of the page!
Mailing address
To send us a letter (not a check), please write to us at: P.O. BOX 411285, San Francisco, CA 94141-1285
Payment address
To mail a check via USPS:
- Scratch Services, LLC
- PO Box 398654
- San Francisco, CA 94139-8654
If you need to send us a check overnight or are using any carrier other than USPS, please send it to:
- Lockbox Services Box #138654
- Scratch Services, LLC
- 3440 Walnut Avenue, Bldg A, Window H
- Fremont, CA 94538