Contact
For repayment questions or support after your loan is funded, please contact your loan servicer, Launch Servicing, Monday – Friday, 7am – 7pm CST via:
Phone: +1 (877) 354-2629
Email: customerservice@launchservicing.com
Website: https://launchservicing.com/contact/
Secure Message: Via your Borrower Portal if your Launch account has been set up online
Mail (This address is for questions or support only. Please see Make a Payment section below for address to mail in payment)
Launch Servicing, LLC
PO Box 91910
Sioux Falls, SD 57109-1910
Make a Payment
Launch Servicing offers several payment options including:
Phone
Make payments over the phone, by calling +1 (877) 354-2629 Monday-Friday 5am-5pm CT
Online
Make a one-time payment with a debit card or bank account or set up autopay Via Your Launch Servicing Account
Payments made before 6 PM central time will be applied same day. Payments received after 6 PM central time will be credited the following day. Payment attempts will be viewable on your account the next business day.
Bill Pay Service
Contact your financial service provider for directions to set up Bill Pay. Have your account and loan number ready, and please separate them with a dash (-).
Launch Servicing will be the Payee. If you can’t find Launch Servicing using search, please manually enter:
Launch Servicing
P.O. BOX 679220
Dallas, TX 75267-9220
Launch Mobile App
Available from the App Store or the Google Play Store
Mail
Send a check or money order with your name and account number on the memo line to:
Launch Servicing
P.O. BOX 679220
Dallas, TX 75267-9220