How do I contact Launch or make a payment toward my loan?

Contact

For repayment questions or support after your loan is funded, please contact your loan servicer, Launch Servicing, Monday - Friday, 7am - 7pm CST via: 

Phone: +1 (877) 354-2629

Email: [email protected]

Website: https://launchservicing.com/contact/

Secure Message: Via your Borrower Portal if you have already set up your Launch account online

Mail (This address is for contact only, no payments)
Launch Servicing, LLC
PO Box 91910
Sioux Falls, SD 57109-1910


Make a Payment

Launch Servicing offers several payment options including:

Phone
Make payments over the phone by calling +1 (877) 354-2629 Monday-Friday 5am-5pm CT

Online
Make a one-time payment with a debit card or bank account or set up autopay via your Launch Servicing Account
Payments made before 6 PM Central Time will be applied same day. Payments received after 6 PM Central Time will be credited the following day. The payment will be viewable on your account the next business day.

Bill Pay Service
Contact your financial service provider for directions to set up Bill Pay. Have your account and loan number ready, and please separate them with a dash (-).
Launch Servicing will be the Payee. If you cannnot find Launch Servicing using search, you will need to enter the following information manually:
Launch Servicing
P.O. BOX 679220
Dallas, TX 75267-9220

Launch Mobile App
Available from the App Store or on Google Play Store

Mail
Send a check or money order with your name and account number on the memo line to:
Launch Servicing
P.O. BOX 679220
Dallas, TX 75267-9220


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